To ensure certificates are issued correctly, please follow these steps:

Important – Read Before Assigning Training

Courses and certificates are linked to the account used to complete the training.
For staff training, each learner must have their own login.

Option 1: Individual Staff Accounts (Recommended for Small Teams)

1. Ask each staff member to create their own account using their name and email address
2. Staff can register here: ( Log In or Register )
3. Courses will be assigned to each individual account once registration is complete.

If you have purchased courses and need them assigned to staff accounts, please contact us with the staff names and email addresses and we will complete this for you.

Option 2: Group Training for Teams

If you are training multiple staff members, we strongly recommend using our Group Training options as per the below instructions. This is the easiest and most efficient way to manage staff training.

This allows you to:

• Add staff members using their email addresses
• Assign courses to each learner
• Track progress and completion
• Ensure certificates are issued in the correct name

View Group Training options here ( Group for Training 3 or more employees )

Group training also ensures certificates are issued correctly and saves time managing multiple learners.

For the easiest way to manage multiple staff members, we recommend using our Group Training options & Instructions below.

Group Training Instructions – Step By Step!

Step 1 – Register or Log Into Your Account

Please register an account or log in here:

Step 2 – Purchase Group Training

Visit our discounted courses Group Training page here:

Select the course required and choose the number of learner seats needed.

Important: Please ensure you add a Group Name during purchase.

Step 3 – Access Your Group Dashboard

Once your purchase is complete and you are still logged in, Visit Your Groups Dashboard Here:

This is your Group Dashboard where you can:

Add staff members
Add learner email addresses
Assign purchased courses
Monitor learner progress
Manage training records

Once learners are added, course access instructions will be emailed directly to them.

Important Information

Each learner must use their own email address and login
Certificates are automatically generated in the learner’s name
Please ensure all learner details are entered correctly

I Don’t Want To Use Group Training

If you prefer not to use Group Training, we can manually assign training for you.

Simply purchase the required number of individual courses here:

Then email us:

Staff full names
Staff email addresses
Course Purchased

We will then assign the training directly to each learner.

Important: Please ensure all names and email addresses are correct, as learner details are copied directly into the training system.

Need Help?

If you require assistance with Group Training or learner setup, please contact us and we will be happy to help.

Thank you,

FlexiLearnHub Team

E-Mail: info@flexilearnhub.com