Privacy Policy – FlexiLearnHub

Last updated: [01/01/2026]

1. Introduction

FlexiLearnHub is a trading name of ASL Catering Agency Ltd (“we”, “us”, “our”).
We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website www.flexilearnhub.com and our online training services.

2. Who We Are (Data Controller)

Data Controller:
ASL Catering Agency Ltd
Registered in England and Wales (Company No. 10392332)

Trading name: FlexiLearnHub

Registered Office:
Hillcrest House, 143 London Road,
Stockton Heath, Warrington, Cheshire, WA4 6LG

Contact email: info@flexilearnhub.com

3. What Personal Data We Collect

We may collect and process the following personal data:

• Name

• Email address

• Billing address

• Payment and transaction details (processed securely by third-party payment providers)

• Account login details

• Course enrolment and completion records

• Certificates issued

• Communications sent to us (emails, contact forms)

• Technical data (IP address, browser type, device information)

• Cookie and analytics data

4. How We Collect Personal Data

We collect personal data when you:

• Purchase or enrol in a course

• Create a user account

• Complete quizzes or download certificates

• Contact us via email or forms

• Browse our website (via cookies and analytics tools)

5. Lawful Basis for Processing

We process personal data under the following lawful bases:

• Contract – to provide purchased courses and services

• Legal obligation – for accounting and tax purposes

• Legitimate interests – to operate and improve our platform

• Consent – for cookies and optional marketing communications

6. How We Use Your Personal Data

We use your data to:

• Deliver online training courses

• Manage user accounts and course access

• Issue certificates

• Process payments and maintain records

• Respond to enquiries

• Improve website performance and user experience

• Comply with legal and regulatory obligations

We do not sell or rent personal data to third parties.

7. Cookies and Analytics

We use cookies to improve website functionality and performance.

These may include:

• Essential cookies (required for site operation)

• Analytics cookies (e.g. Google Analytics)

• Performance and preference cookies

You can manage or withdraw cookie consent at any time via your browser settings or our cookie banner.

8. Data Storage and Security

• Personal data is stored securely using appropriate technical and organisational safeguards

• Data is stored within the UK or with trusted providers that comply with UK GDPR

• We retain data only for as long as necessary for its purpose or legal obligations

9. Your Rights Under UK GDPR

You have the right to:

• Access your personal data

• Rectify inaccurate data

• Request erasure (“right to be forgotten”)

• Restrict processing

• Object to processing

• Data portability

• Withdraw consent at any time

To exercise your rights, contact: info@flexilearnhub.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

10. Third-Party Services

We may use trusted third-party services (e.g. payment processors, hosting providers, analytics tools) that process data on our behalf under strict data protection agreements.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page and will take effect immediately.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: info@flexilearnhub.com
Post: ASL Catering Agency Ltd, Hillcrest House, 143 London Road, Stockton Heath, Warrington, Cheshire, WA4 6LG