To ensure certificates are issued correctly, please follow these steps:

⚠️ Important – Read Before Assigning Training

Courses and certificates are linked to the account used to complete the training.
For staff training, each learner must have their own login.

Option 1: Individual Staff Accounts (Recommended for Small Teams)

1. Ask each staff member to create their own account using their name and email address
2. Staff can register here: ( Log In or Register )
3. Courses will be assigned to each individual account once registration is complete.

If you have purchased courses and need them assigned to staff accounts, please contact us with the staff names and email addresses and we will complete this for you.

Option 2: Group Training for Teams

If you are training multiple staff members, we strongly recommend using our Group Training options. This is the easiest and most efficient way to manage staff training.

This allows you to:

• Add staff members using their email addresses
• Assign courses to each learner
• Track progress and completion
• Ensure certificates are issued in the correct name

View Group Training options here ( Group for Training 3 or more employees )

Group training also ensures certificates are issued correctly and saves time managing multiple learners.

For the easiest way to manage multiple staff members, we recommend using our Group Training options.